Equation Recruitment

At Equation we constantly monitor our customer service to ensure that we are delivering our promises and also highlight any holes in our processes. Below is a sample of our client and candidate surveys. If you require any further information or a spoken client/candidate testimonial please call one of the team on 01869 323 444, where we will be happy to provide you with contact details.

Client

		“Excellent – very friendly, informative and a pleasure to work with”
		“Above and beyond.  Simple and straightforward – no faffing about – very user friendly”
		“Exceptional – A very reliable, efficient and friendly company to work with”
		“Very pleased indeed with the service received and the staff we were supplied with.  Thank you”
		“Good response – relevant – professional”
		“Good, honest and reliable company that will work positively to our requirements”
		“Able to supply us with the calibre of staff we require in a timely manner.  If replacement staff are required, they are usually supplied the next day which is imperative for our company when demands can change very quickly”
		“Excellent response, quick to return calls etc.  No complaints so far, the client/agency relationship works well for me”
		“Very efficient and kept in contact which I had problems with at other agencies”
		“During these uncertain times, it has been reassuring to know that the professional approach of your staff and the high level of candidates presented to the business, are qualities we can certainly rely on”
		“The right proportion of tenacity without hounding me with queries and questions as an excuse to make contact.  As a result I am happy to give any recruitment briefs that come along which I think need local and professional expertise”
		“Very happy with the service”
		“Thanks for all your help”

Candidate

		“Outstanding 10/10.  Fantastic company.  All staff are lovely and extremely helpful and supportive.  They kept in contact all the time and are very friendly”
		“An excellent  agency, genuinely interested in finding the best job for me - Really lovely, friendly staff, very efficient and very quick at finding me a brilliant job.  If I was ever out of work again I would go straight to Equation Recruitment"!
		“Kelly was excellent, I would rate her highly”
		“I was really impressed with the service Kelly and her colleagues gave me, as I was on holiday when the interview was being made, Kelly kindly contacted my mum with the details.  On the day of the interview Kelly called me to check everything was ok and answered any questions I had.  Really felt you went out of your way to help me and was greatly appreciated”
		“I would like to thank-you for all your support and guidance that led me to getting a new job, after being made redundant”
		“Jason was brilliant, really helpful and cared about you, always called to give full info and support”
		“Just brilliant – top marks 100% - Kelly Durrant – Lovely friendly helpful lady”
		“Excellent communication skills, returned all calls and emails” "Dear Jason and Deborah, thank you so much for your help.  This is the perfect job and like a dream come true, I would not have been able to achieve it without you!  A big thank you" x