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1st Line Support Technician

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2019-07-09 12:39:381970-01-01 Equation Recruitment
Job Type Permanent Full Time
Location Bicester
Area Oxfordshire, England Bicester
Sector IT and Telecoms
Salary £16000.00 - £18000.00 per annum
Currency GBP
Start Date ASAP
Job Ref J1961
Job Views 189
We have an exciting opportunity for an entry level 1st Line Support Technician to join our Bicester based client on a permanent basis.
This position offers full IT training and professional development and would suit a real IT enthusiast who wants to develop and grow within a stable company.
Main responsibilities will include :-
*Incident management and end user, desktop support (hardware, software and printing problems). Provide solutions / work around to problems
*Set up and configure new hardware (laptops, desktops, mobile devices) and software for end users. Maintain and upgrade existing employee equipment and applications
*Keep up to date with advancements in technology
*Customer support for all company web-based ordering systems
Skills required
*Excellent communication skills - written and verbal / face to face / telephone
*Excellent attention to detail
*Ability to remain calm and clear headed under pressure
*Good time management, organisational and prioritisation skills
*A natural problem solver
The ideal candidate will be educated to A Level / NVQ Level 3 standard or equivalent with a passion for IT and technology.

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Equation Recruitment are an equal opportunities employer that operates as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Replying to this advert means that you provide us with authorisation to add you to our database for us to match and contact you to other suitable vacancies.
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