Technical Customer Service Support
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Job Type | Permanent Full Time |
Location | Buckingham |
Area | Buckinghamshire, England |
Sector | Technical and Engineering |
Salary | £22000.00 - £28000.00 per annum |
Start Date | |
Job Ref | J2284 |
Job Views | 385 |
- Description
- Due to continued expansion and growth within their team, our Buckingham based client is now seeking to recruit two additional Customer Support Technicians.
This is a highly technical organisation that designs and manufactures electronic systems to measure, record, display, analyse and simulate data from moving vehicles from their Buckingham headquarters. It is essential that you have worked in the OEM automotive or Motorsport industries.
The role involves the provision of technical support of products by providing telephone, e-mail and Skype-based responses to a global customer base and network of distributors.
We are looking for someone who can demonstrate excellent written and verbal communication skills is self-motivated, able to work with the minimum of supervision, and can multi-task.
Essential requirements for this role:
*Has worked in the OEM automotive or Motorsport industries and having experience of vehicle data analysis, vehicle testing or race data analysis/telemetry would be a distinct advantage
*A clear, concise writing technique and a polite telephone manner
*Customer service experience with a technical product
*Ability to demonstrate a logical approach to troubleshooting
*A positive attitude and good team working skills