Internal Technical Account Manager
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| Job Type | Permanent Full Time |
| Location | Thame |
| Area | Oxfordshire, England |
| Sector | Sales |
| Salary | £18000.00 - £24000.00 per annum + Commission |
| Start Date | asap |
| Job Ref | J1748 |
| Job Views | 405 |
- Description
We are recruiting for an Internal Account Manager with a demonstrable interest in Technology to work in an office-based role contacting clients and making new business calls to help generate appointments for the external Business Development Managers, generate new sales leads and close and negotiate opportunities.
At this point in the company's growth the role is predominantly new business whereby you will be responsible, working with the external Business Development Manager, to develop your sales region. This will involve a lot of targeted cold calling, working on your own initiative and driving up call volumes and the number of new business meetings.
You will form a small team in the office that is focussed on outbound calling so you should feel comfortable talking to customers in an environment where you are likely to be the most audible in the building, so having a confident manner and not being phased in that kind of atmosphere is critical.
You will need to manage the new accounts brought on, provide quotes and supply them with great customer service, as well as being able to recommend products and services to meet their needs.
Key Skills
*A results driven individual who can work under pressure to tight timelines
*Someone who responds well to being target driven
*An ability to accept rejection and not be phased by it
*Good communications skills, both written and verbal
*Self-motivated but able to work as part of a team
*Good organisational and time-management skills
*A positive attitude
*An outgoing personality
*An ability to persuade others
*Confidence presenting ideas and solutions over the phone
*Ability to work on own initiative
*Trustworthiness and discretion when handling confidential information
*A smart appearance and professional manner
*To enjoy networking and meeting new people
*Sales experience desirable, preferably in an IT environment
Essential job functions
*Creating, and following up new business opportunities and setting up meetings for the Business Development Managers (IAM's are targeted on achieving a minimum number of new customer meetings per year)
*Planning and preparing calls and call lists and consistently making cold calls to new potential customers (Internal AM's are targeted on making a certain number of outbound calls per month)
*Establishing and maintaining working relationships with clients
*Communicating new product developments to prospective clients
*Administering accounts through the CRM system
*Providing management with market feedback.
*Identifying opportunities
*Providing customer quotations and proposals, negotiating and closing the deals
*Working with other departments to ensure a smooth handover of projects to the delivery/finance teams
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Equation Recruitment are an equal opportunities employer that operates as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Replying to this advert means that you provide us with authorisation to add you to our database for us to match and contact you to other suitable vacancies.
