Parts Sales Co-ordinatorAdministrator
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| Job Type | Permanent Full Time |
| Location | Buckingham |
| Area | Buckinghamshire, England |
| Sector | Admin, Secretarial and PATechnical and Engineering |
| Salary | £24000.00 - £25000.00 per annum |
| Start Date | |
| Job Ref | J1290 |
| Job Views | 63 |
- Description
- We are recruiting for a Parts Sales Co-ordinator on a full-time basis in Buckingham.
Basic function and purpose of the role:
* You will be the first point of contact for all customers who are wanting to order spare parts from the company.
* Process orders on the system
* Deal with all telephone and email enquiries
* Provide support and advise on brand and spare parts information to internal and external customers
* Liaise with the technical team to identify any spare parts requirements
* Learn from other team areas of the business
You will ideally;
* Be someone who is very interested in, and retains, technical information relating to engineering
* Have strong product knowledge covering Mechanical, Diesel electric and Hydraulic cranes and access equipment produced in the many brands
* Have some experience with, or knowledge of the Crane Service Industry or an Engineering background
* Excellent written and verbal skills, and customer service experience
* Strong IT skills, ability to prioritise work and flexibility in working hours - some extra weekday or weekend work may be required
Key responsibilities:
* Deliver exceptional customer service when ordering spare parts on behalf of customers via phone, email and web based processes
* Keeping up to date with all technical knowledge related to the job role and request further training if needed
* Resolving customer queries & enquiries regarding spare parts ordering, catalogue or spare parts brands
* Be familiar with, and follow all documented procedures and working practices relevant to the role
* Aim to learn both the UK and overseas side of the spare business
Educational requirements:
High School or GED
Field of Study: Engineering
2-4 years' experience
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Equation Recruitment is an equal opportunities employer that operates as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Replying to this advert means that you provide us with authorisation to add you to our database for us to match and contact you to other suitable vacancies.
